Quality assurance through international certifications
Quality has been a driving force for Les Moulins de La Concorde since its establishment. Our stringent policies and procedures undergo regular audits and optimisations. This commitment to excellence was officially recognised in 1996 with the acquisition of the National Quality Award and has been upheld over time:
ISO 9002 in 1995: Replaced by ISO 9001:2000 in 2003, ISO 9001:2008 in 2009, and then ISO 9001:2015 in 2018. This quality management system helps LMLC enhance the quality of its products and services while optimising various processes. It relies on staff involvement and improved competencies to continuously enhance overall efficiency and customer satisfaction.
ISO 14001:1996 in 1996: Followed by ISO 14001:2004 in 2006, and ISO 14001:2015 in 2018. This environmental management system aids LMLC in improving environmental performance through more efficient resource use and waste reduction in production, management, and operation functions.
HACCP in 2001: A food safety management system that focuses on identifying and evaluating risks to properly control, monitor, and prevent hazards related to raw materials and products' health safety and hygiene.
OHSAS 18001:2007 in 2011: An occupational health and safety management system for better management of occupational health and safety risks through timely identification and prevention.
ISO/IEC 17025:2005 in 2016 and ISO/IEC 17025:2018 in 2020: A quality management system and the leading standard for testing and calibration laboratories, assessed annually by Mauritas.
"That the quality of our services, products, and relationships foster development and progress."